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Privacy Policy
Visiting Hearts Home Care is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect the personal information you
provide through our website, www.visiting-hearts.com, and any other interactions you may have with us, including phone and text communications.
Information We Collect
We may collect personal information from you in a variety of ways, including but not limited to:
– Name, email address, phone number, and mailing address
– Information submitted via contact forms, job applications, or service requests
– Communication preferences, including opt-in/opt-out to SMS/text messages
– Technical data such as IP address, browser type, and device information (for analytics)
How We Use Your Information
We use the information we collect for purposes including:
– Providing requested home care services
– Responding to inquiries and scheduling assessments
– Sending important service updates or appointment reminders
– Marketing, such as sending newsletters, special offers, or information about employment opportunities (with your consent)
– Improving our website and services
SMS/Text Messaging Consent (Opt-In and Opt-Out)
By submitting your phone number through our website or over the phone, you consent to receive text messages from Visiting Hearts Home Care regarding:
– Service confirmations or updates
– Job application status or caregiver hiring opportunities
– Marketing or promotional content (only with your express permission)
You may opt-out at any time.
To stop receiving text messages, reply STOP to any text from us. For help, reply HELP or contact us directly at 623-220-9118 or admin@visiting-hearts.com.
Standard messaging and data rates may apply based on your mobile carrier.
How We Protect Your Information
We take appropriate technical and organizational measures to protect your personal data from loss, misuse, unauthorized access, disclosure, or destruction. Access to your information is limited to authorized personnel only.
Sharing of Information
We do not sell, rent, or lease your personal information to third parties. We may share your data only with trusted service providers who assist us in operating our website or conducting our business, under strict confidentiality agreements.
Your Rights and Choices
You have the right to:
– Request access to the personal information we hold about you
– Request correction or deletion of your data
– Withdraw consent to receive marketing communications, including text messages
To exercise these rights, please contact us at:
Email: admin@visiting-hearts.com
Phone: 623-220-9118
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of other websites, and we encourage you to review their policies
Children's Privacy
We do not knowingly collect or solicit personal information from anyone under the age of 13. If we learn that we have inadvertently collected information from a child, we will delete it promptly.
Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date.”
Contact Us
If you have any questions about this Privacy Policy, our practices, or your information, please contact us at:
Visiting Hearts Home Care
Website: www.visiting-hearts.com
Email: admin@visiting-hearts.com
Phone: 623-220-9118
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(623)220-9118